业务流程管理工具的概览和比较分析BPM 是 Business Process Management 即业务流程管理的缩写,业务流程也称作经营流程是为了实现一定的经营目标而把制定、执行、监控、优化等一系列逻辑相关的活动的进行集合,使得业务流程的输出满足是满足市场需要的产品或者服务,属于运营...(more)
工作流定义: The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules. - The Workflow Management Coalition ...(more)