cognos第一次启动服务，报5137错误

描述：

我启动cognos服务时，内容存储库连接的是一个刚创建好的空数据库（db2），为什么还会报这个错，已查数据库字符集为utf-8.

[启动服务]

17:36:59, 'LogService', 'StartService', 'Success'.

17:37:00, CAF-WRN-0010 CAF input validation enabled.

17:37:00, CAF-WRN-0021 CAF Third Party XSS checking disabled.

17:37:09, CM-CFG-5063 连接至内容存储库时检测到 Content Manager 配置错误。  CM-CFG-5063 连接至内容存储库时检测到 Content Manager 配置错误。 Cause: CM-CFG-5137 Content Manager 无法完成内容存储库的初始化。有关详细信息，请参见日志文件。在重新启动 Content Manager 之前，您可能需要重新创建内容存储数据库或使用 dbClean_*.sql 清空它。    Stack trace:  CM-CFG-5137 Content Manager 无法完成内容存储库的初始化。有关详细信息，请参见日志文件。在重新启动 Content Manager 之前，您可能需要重新创建内容存储数据库或使用 dbClean_*.sql 清空它。          at com.cognos.cm.dbstore.CMDbStoreFactory.initContentIndependentBeforeLock(CMDbStoreFactory.java:2003)          at com.cognos.cm.dbstore.CMDbStore.initializeContentIndependentBeforeLock(CMDbStore.java:4308)          at com.cognos.cm.server.CMServlet.initializeContentStoreContentIndependentBeforeLock(CMServlet.java:2118)          at com.cognos.cm.server.CMServlet.init(CMServlet.java:1877)          at com.cognos.cm.server.ContentManager.start(ContentManager.java:424)          at com.cognos.cm.server.ContentManagerLifecycleHandler.start(ContentManagerLifecycleHandler.java:65)          at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:94)          at com.cognos.pogo.services.DispatcherServices.startInitialService(DispatcherServices.java:418)          at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:404)          at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:831)          at com.cognos.pogo.util.threads.SafeThread.safeRun(SafeThread.java:70)          at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)  

17:37:14, 'ContentManager', 'getActiveContentManager', 'Failure'.

DPR-CMI-4006 无法确定活动的 Content Manager。将定期重试。

17:37:14, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.

DPR-DPR-1035 分派器检测到错误。

null

17:37:58, 'JobService', 'StopService', 'Success'.

17:37:58, 'HumanTaskService', 'StopService', 'Success'.

17:37:58, 'ContentManagerService', 'StopService', 'Success'.

17:37:58, 'CPS Producer Registration Service', 'StopService', 'Success'.

17:37:58, 'DimensionManagementService', 'StopService', 'Success'.

17:37:58, 'DeliveryService', 'StopService', 'Success'.

17:37:58, 'Dispatcher', 'Stop', 'Success'.

17:37:58, 'IndexSearchService', 'StopService', 'Success'.

17:37:58, 'MetadataService', 'StopService', 'Success'.

17:37:58, 'AnnotationService', 'StopService', 'Success'.

17:37:58, 'IndexUpdateService', 'StopService', 'Success'.

17:37:59, 'MonitorService', 'StopService', 'Success'.

17:37:59, 'ReportService', 'StopService', 'Success'.

17:37:59, 'idVizService', 'StopService', 'Success'.

17:37:59, 'camAsyncAA', 'StopService', 'Success'.

17:37:59, 'IndexDataService', 'StopService', 'Success'.

17:37:59, 'GraphicsService', 'StopService', 'Success'.

17:37:59, 'Fragment Server Service', 'StopService', 'Success'.

17:37:59, 'EventService', 'StopService', 'Success'.

17:37:59, 'SystemService', 'StopService', 'Success'.

17:37:59, 'AgentService', 'StopService', 'Success'.

17:37:59,

17:37:59, 'BUX Service', 'StopService', 'Success'.

17:37:59, 'burstDistributionService', 'StopService', 'Success'.

17:37:59, 'ContentManagerCacheService', 'StopService', 'Success'.

17:37:59, 'QueryService', 'StopService', 'Success'.

17:37:59, 'relationalMetadataService', 'StopService', 'Success'.

17:37:59, 'visualisationGalleryService', 'StopService', 'Success'.

17:37:59, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.

DPR-DPR-1035 分派器检测到错误。

null

17:37:59, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.

DPR-DPR-1035 分派器检测到错误。

null

17:37:59, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.

DPR-DPR-1035 分派器检测到错误。

null

17:37:59, 'RepositoryService', 'StopService', 'Success'.

17:37:59, 'BatchReportService', 'StopService', 'Success'.

17:37:59, 'CacheService', 'StopService', 'Success'.

17:37:59, 'ReportDataService', 'StopService', 'Success'.

17:37:59, 'SACamSrvc', 'StopService', 'Success'.

17:37:59, 'IBM Cognos Enhanced Search Service', 'StopService', 'Success'.

17:37:59, 'PDC', 'StopService', 'Success'.

17:37:59, 'LogService', 'StopService', 'Success'.

[启动服务]

[错误] CFG-ERR-0103 无法启动 IBM Cognos 服务。

执行外部进程后返回值为“-1”的错误代码。