现状是这样的,我们现在有两个cognos平台,当打开一个cognos平台访问的时候没有问题,但是当打开另一个cognos平台后,第一个打开的平台就不能正常访问了,报无法解码用户功能高速缓存cookie的错误。
具体错误如下图所示:
我在网上找了个解决方案,但是没看太明白,想请问下有人遇到过此类问题吗,是怎么解决的。
官方的解答:
APAR status
Closed as Vendor Solution.
Error description
When opening in 2 tabs 2 Cognos 10 installs then we get the
error: DPR-ERR-2107 - The User Capabilities Cache cookie cannot
be decoded. First tab:
[url=qq://txfile/#]http://w2008pc.moi.dc.com/c10.1fp0/cgi-bin/cognos.cgi[/url] Second
tab: [url=qq://txfile/#]http://w2k8r2-pc.moi.dc.com/c10.1fp0x64/cgi-bin/cognos.cgi[/url]
This happen when the servers are on the same domain.
Local fix
1) Use Firefox. 2) Set unique cookie signatures. In Cognos Co
nfiguration -> Actions -> Edit Global Configurations -> General
Tab within the cookie settings set the domain and path so that t
he two environments will generate unique cookie signatures. 3)
Use a different domain/subdomain for one of the installations? E
xample: TM1 would be: servername.domain.com BI would be:
servername.subdomain.domain.com
Problem summary
Problem conclusion
Temporary fix
Comments
The customer to use a different domain/subdomain for one of the
installations:
Example:
TM1 would be: servername.domain.com
BI would be: servername.subdomain.domain.com
This would resolve the problem they are seeing.
This is an IE issue that we cannot resolve.