Problem(Abstract) Receive a TR3312 error message when trying to build a cube on an AS400 machine. Symptom (TR3312). An error occurred during data retrieval using the DA Server program. Refer to the log for more details. &n...
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Problem(Abstract)
Receive a TR3312 error message when trying to build a cube on an AS400 machine.
Symptom
(TR3312). An error occurred during data retrieval using the DA Server program. Refer to the log for more details.
Resolving the problem
If you look at this log file, it may indicate that the issue is an ODBC problem, but this may not be the case.
The error could be caused by a calculation in the IQD. However, there may be no problem opening and reading the Impromptu report.
As an example of a problematic calculation, there may be a percentage calculation in the IQD that uses the result of another calculation. Adding exception handling to eliminate the possiblilities of Impromptu trying to multiply or divide by 0s in the IMR may still not resolve the issue. The error message can indicate that Transformer has a problem converting a float field.
Removing the calculation from the IQD and adding this manual calculation to the Transformer model can resolve the errror message and allow the cube to build quickly and accurately.
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