[求助] [错误] CFG-ERR-0103 无法启动 IBM Cognos 服务。

版本:cognos10.1 32bit 正式版环境: windows server 2008        sqlserver 2005问题:运行IBM Cognos Configuration启动服务报错。详细信息:15:35:00, 'LogService', 'StartService', 'Success'.15:35:01, CAF Third Party XSS checking dis...显示全部
版本:cognos10.1 32bit 正式版
环境: windows server 2008
        sqlserver 2005
问题:运行IBM Cognos Configuration启动服务报错。
详细信息:

15:35:00, 'LogService', 'StartService', 'Success'.
15:35:01, CAF Third Party XSS checking disabled.
15:35:01, CAF input validation enabled.
15:35:03, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 无法确定活动的 Content Manager。 请定期重试。
15:35:03, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 调度程序检测到错误。
null
15:35:03, CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.  CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. Cause: CM-CFG-5137 Content Manager was unable to complete the initialization of the content store. For more information, review the log file. Before you restart Content Manager, you may need to recreate the content store database or clean it using dbClean_*.sql.    Runtime Exception stack trace:  CM-CFG-5137 Content Manager was unable to complete the initialization of the content store. For more information, review the log file. Before you restart Content Manager, you may need to recreate the content store database or clean it using dbClean_*.sql.   at com.cognos.cm.dbstore.CMDbStoreFactory.initContentIndependentBeforeLock(CMDbStoreFactory.java:1976)   at com.cognos.cm.dbstore.CMDbStore.initializeContentIndependentBeforeLock(CMDbStore.java:3828)   at com.cognos.cm.server.CMServlet.initializeContentStoreContentIndependentBeforeLock(CMServlet.java:2122)   at com.cognos.cm.server.CMServlet.init(CMServlet.java:1894)   at com.cognos.cm.server.ContentManager.start(ContentManager.java:403)   at com.cognos.cm.server.ContentManagerLifecycleHandler.start(ContentManagerLifecycleHandler.java:62)   at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:94)   at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:388)   at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:604)   at com.cognos.pogo.util.threads.SafeThread.safeRun(SafeThread.java:70)   at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)  
15:36:03, 'AgentService', 'StopService', 'Success'.
15:36:03, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 调度程序检测到错误。
null
15:36:03, 'EventService', 'StopService', 'Success'.
15:36:03, 'CPS Producer Registration Service', 'StopService', 'Success'.
15:36:03, 'HumanTaskService', 'StopService', 'Success'.
15:36:03, 'IndexSearchService', 'StopService', 'Success'.
15:36:03, 'JobService', 'StopService', 'Success'.
15:36:03, 'DeliveryService', 'StopService', 'Success'.
15:36:03, 'DimensionManagementService', 'StopService', 'Success'.
15:36:03, 'AnnotationService', 'StopService', 'Success'.
15:36:03, 'IndexDataService', 'StopService', 'Success'.
15:36:03, 'MetadataService', 'StopService', 'Success'.
15:36:03, 'IndexUpdateService', 'StopService', 'Success'.
15:36:03, 'ReportService', 'StopService', 'Success'.
15:36:03, 'MonitorService', 'StopService', 'Success'.
15:36:03, 'ReportDataService', 'StopService', 'Success'.
15:36:03, 'BatchReportService', 'StopService', 'Success'.
15:36:03, 'Fragment Server Service', 'StopService', 'Success'.
15:36:03, 'SystemService', 'StopService', 'Success'.
15:36:03, 'IBM Cognos Enhanced Search Service', 'StopService', 'Success'.
15:36:03, 'ContentManagerCacheService', 'StopService', 'Success'.
15:36:03, 'camAsyncAA', 'StopService', 'Success'.
15:36:03, 'BUX Service', 'StopService', 'Success'.
15:36:03, 'GraphicsService', 'StopService', 'Success'.
15:36:03, 'QueryService', 'StopService', 'Success'.
15:36:03, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 调度程序检测到错误。
null
15:36:03, 'ContentManagerService', 'StopService', 'Success'.
15:36:03, 'LogService', 'StopService', 'Success'.
[错误] CFG-ERR-0103 无法启动 IBM Cognos 服务。
执行外部进程后返回值为“-1”的错误代码。

问题分析:我之前在这台服务器上安装过64bit的server,但是也启动不了,然后我又卸载后重新装的32bit。 用安装时自带的content manager数据包可以正常启动,在我指定sqlserver 或者sqlserver windows身份数据源时,就会报这个错。
我按照论坛里的相关解决办法,能试的都试过了,还未解决。
项目很急,明天要演示验收。 希望有过解决经验的人可以直接加我QQ125404442远程协助。

谢谢大家。收起
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小混球小混球商业智能工程师tcs
意思是说清理该DB用户下,前次启动时自动生成的CM相关表。脚本在c10\configuration\schemas\content下面,选择你使用的数据库类型,然后里面有dbClean_*.sql(*代表数据库产品名称)。执行后,重启服务。

我使用的是Oracle,所以选择dbClean_oracle.sql,将里面的sql语句拷出,在Plsql中执行,执行完后,重启Cognos服务,就可以成功启动。
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