报表服务器没有反应，火线求助！
在cognos控制台中，建立odbc数据源，想连接sybase数据库，测试连接过程中报“报表服务器没有反应”错误（错误截图见附件），请大家帮忙分析一下错误原因。。。
跪谢~~~~:handshake
跪谢~~~~:handshake
19同行回答
楼上各位请注意, junix2008所帖的内容是: Cognos 8会创建一个(processID.dmp在WINDOWS系统下,core.processID在UNIX系统下)文件来记录系统出错信息, 此文件是供Debug用的, 文中强调尤其在开发环境和测试环境对用户是有帮助的, Cognos 8.1 MR1以后的版本在配置文件（就是文中所指的configuration file)中有如上设置用来关闭该文件的产生, 考虑到production环境相对可靠可以将该选项关闭．
因此，在下认为楼主的问题应该到\bin directory下找到processID.dmp(windows)/core.processID, 从中分析出系统故障的原因, 而不是简单将其关闭.
根据在下经验:开发环境下用户多造成的瓶颈问题，有些传输进程回卡住，尤其ＯＬＡＰ系统对资源占用很大，建议要求系统管理员做个刷新或重启，在你提出要求之前先检查你所在用户组的访问权限（发布包，报表服务器等), 再着就是分析以上系统信息文件对症下药了．
May help you and hope you guys lucky!!!!!!收起
因此，在下认为楼主的问题应该到\bin directory下找到processID.dmp(windows)/core.processID, 从中分析出系统故障的原因, 而不是简单将其关闭.
根据在下经验:开发环境下用户多造成的瓶颈问题，有些传输进程回卡住，尤其ＯＬＡＰ系统对资源占用很大，建议要求系统管理员做个刷新或重启，在你提出要求之前先检查你所在用户组的访问权限（发布包，报表服务器等), 再着就是分析以上系统信息文件对症下药了．
May help you and hope you guys lucky!!!!!!收起
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重点整理：
Cognos 8.1 MR1
1。打开 rsvpproperties.xml
2。将Win32StructuredExceptionHandling property改为0
3。存档
Cognos 8.1 MR2
1。打开cclWin32SEHConfig.xml
2。改
3。存档
ps: 应该services都要重启才会生效收起
Cognos 8.1 MR1
1。打开 rsvpproperties.xml
2。将Win32StructuredExceptionHandling property改为0
3。存档
Cognos 8.1 MR2
1。打开cclWin32SEHConfig.xml
2。改
3。存档
ps: 应该services都要重启才会生效收起
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标准答案：
If you receive an error message about the report server not responding, IBM Cognos 8 wrote a core dump (.dmp) file to the file system. Core dump files indicate a serious problem with the program, such as an unhandled exception or an IBM Cognos 8 process that terminated abnormally. Core dump files create a complete memory dump of the current state of the program when the problem occurs. The core file usually indicates a bug that requires a software fix.
If you see the report server not responding message, immediately check the \bin directory of the IBM Cognos 8 server installation for any core dump files. In Windows, these files are named processID.dmp, such as BIBusTKServerMain_seh_3524_3208.dmp. In UNIX, the files are named core. In Linux, the files are named core.processID.These binary files must be viewed with a debugging program such as dbx, GNU debugger, or the WinDbg debugger for Windows.
If your server administrator cannot solve the problem, contact IBM Cognos Resource Center and provide them with a test case, if possible, and the core files.
Core files can be 300 MB or more, and a new one of the same size is created each time that the problem occurs. In Windows, the files should be checked and cleaned regularly, during regular server maintenance. In UNIX and Linux, system settings can control how and when the core file is written to the file system when a process abnormally terminates.
In Windows, you can use a configuration file to turn off the creation of .dmp files. In a production environment, you can then enable core dumps when you encounter problems. Because not all problems are easy to reproduce, core file creation should be enabled in your testing and development environment so that you can use them.
With some IBM Cognos 8 hotsite builds, core dump files are automatically created. The configuration file that controls this setting is different for IBM Cognos 8.1 MR1 and later versions of the product . During an upgrade, configuration settings are not overwritten.
Steps to Turn Off Core File Creation for IBM Cognos 8.1 MR1
1,On the server where IBM Cognos 8 is installed, open the rsvpproperties.xml file from the c8_location\configuration directory.
2,Change the Win32StructuredExceptionHandling property to 0 (zero) so that it reads
Win32StructuredExceptionHandling 0
3,Save the file.
Steps to Turn Off Core File Creation for IBM Cognos 8.1 MR2 and Later Versions
1,On the server where IBM Cognos 8 is installed, open the cclWin32SEHConfig.xml file from the c8_location\configuration directory.
2,In the configuration element, change the value of the environment variable setting to 0 (zero) so that it reads
3,Save the file.收起
If you receive an error message about the report server not responding, IBM Cognos 8 wrote a core dump (.dmp) file to the file system. Core dump files indicate a serious problem with the program, such as an unhandled exception or an IBM Cognos 8 process that terminated abnormally. Core dump files create a complete memory dump of the current state of the program when the problem occurs. The core file usually indicates a bug that requires a software fix.
If you see the report server not responding message, immediately check the \bin directory of the IBM Cognos 8 server installation for any core dump files. In Windows, these files are named processID.dmp, such as BIBusTKServerMain_seh_3524_3208.dmp. In UNIX, the files are named core. In Linux, the files are named core.processID.These binary files must be viewed with a debugging program such as dbx, GNU debugger, or the WinDbg debugger for Windows.
If your server administrator cannot solve the problem, contact IBM Cognos Resource Center and provide them with a test case, if possible, and the core files.
Core files can be 300 MB or more, and a new one of the same size is created each time that the problem occurs. In Windows, the files should be checked and cleaned regularly, during regular server maintenance. In UNIX and Linux, system settings can control how and when the core file is written to the file system when a process abnormally terminates.
In Windows, you can use a configuration file to turn off the creation of .dmp files. In a production environment, you can then enable core dumps when you encounter problems. Because not all problems are easy to reproduce, core file creation should be enabled in your testing and development environment so that you can use them.
With some IBM Cognos 8 hotsite builds, core dump files are automatically created. The configuration file that controls this setting is different for IBM Cognos 8.1 MR1 and later versions of the product . During an upgrade, configuration settings are not overwritten.
Steps to Turn Off Core File Creation for IBM Cognos 8.1 MR1
1,On the server where IBM Cognos 8 is installed, open the rsvpproperties.xml file from the c8_location\configuration directory.
2,Change the Win32StructuredExceptionHandling property to 0 (zero) so that it reads
3,Save the file.
Steps to Turn Off Core File Creation for IBM Cognos 8.1 MR2 and Later Versions
1,On the server where IBM Cognos 8 is installed, open the cclWin32SEHConfig.xml file from the c8_location\configuration directory.
2,In the configuration element, change the value of the environment variable setting to 0 (zero) so that it reads
3,Save the file.收起
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能将截图放大点再帖上, 或将出错信息past上来, 目前情况不明了, 实属无奈.enosh 发表于 2009-9-2 11:48
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