TR3001 + TR3117？

软件的安装版本：
服务端：bi_svr_10.2.1_l86_ml_linux.tar.gz （64位）
组件：bi_trfrm_10.2.1_l86_ml.tar.gz （64位）
oracle数据库：linux_11gR2_client.zip (32位）
cognos server本身可以正常访问，freamwork数据包能正常使用，模型在本地刷出来的mdc文件上传到linux也能支撑报表
我们这边transformer模型刷新会报以下错误：
Tue 11 Dec 2018 03:09:27 PM 3 00000000 Command Line: ./cogtr -c -s -m/PICCHEALTH_COGNOS/GBICC/MDL/ts_op_transformer_2018.mdl [->OK]
Tue 11 Dec 2018 03:09:27 PM 3 00000000 Processing MDL file /PICCHEALTH_COGNOS/GBICC/MDL/ts_op_transformer_2018.mdl
Tue 11 Dec 2018 03:09:27 PM 3 00000000 Creating model file /opt/ibm/cognos_tm/c10_64/temp/ppd14739.qyj
Tue 11 Dec 2018 03:09:28 PM 3 004243E3 Completed processing of MDL file /PICCHEALTH_COGNOS/GBICC/MDL/ts_op_transformer_2018.mdl
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Start cube update.
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Initializing categories.
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Timing, INITIALIZING CATEGORIES,00:00:00
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Start processing data source 'D_日期'.
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Reading source data.
Tue 11 Dec 2018 03:09:28 PM 0 004243E3 (TR3001) The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator.
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 End processing 0 records from data source 'D_日期'.
Tue 11 Dec 2018 03:09:28 PM 4 004243E3 Timing, READ DATA SOURCE,00:00:00
Tue 11 Dec 2018 03:09:29 PM 4 004243E3 End cube update.
Tue 11 Dec 2018 03:09:29 PM 4 004243E3 Timing, TOTAL TIME (CREATE CUBE),00:00:01
Tue 11 Dec 2018 03:09:29 PM 2 004243E3 (TR3117) Unable to retrieve security objects. Please verify credentials. [->OK]
Tue 11 Dec 2018 03:09:29 PM 3 004243E3 Closing model file /opt/ibm/cognos_tm/c10_64/temp/ppd14739.qyj
Tue 11 Dec 2018 03:09:29 PM 3 004243E3 Transformer exiting - operation failed

请各位帮忙看看，非常感谢