CFG-ERR-0103 Unable to start Cognos 8 service

回复 10# yuanjqiu


    注意到你这一行已经出错了，所以应该是content store的问题
'ContentManager', 'getActiveContentManager', 'Failure'.收起

回复 1# micheal


    先报一下我的环境：Cognos 10.1.1 + Windows Server 2003 (VMware)

看到官方的这个error有很多可能性，我仿照这个文章
（Cognos 8 service does not startup on Window Server 2003 http://www-01.ibm.com/support/docview.wss?uid=swg21340068）
把資料執行防止DEP给禁用了。然后重启服务就可以了。无意中竟然也将问题给解决啦！

其次还有的需要重置xml等等。在IBM的知识库里搜英文的error code，肯定有解决方案的。

希望能对你有所帮助！收起

回复 10# yuanjqiu


   我也遇到了相同的问题。后来发现是建立content store数据库的时候，数据库的编码默认采用了操作系统的字符集，好像是GB32什么的。后来我采用utf8字符集重建了数据库之后，所有问题都解决了。收起

回复 10# yuanjqiu


   我也遇到了相同的问题。后来发现是建立content store数据库的时候，数据库的编码默认采用了操作系统的字符集，好像是GB32什么的。后来我采用utf8字符集重建了数据库之后，所有问题都解决了。收起

我今天也遇到了，本机装了11g服务端和客户端，本机能连content store，也是这个错误收起

我也出现了这个问题，版本8.3连oracle，本机安装了oracle server和client，还是报如下错误：
[ ERROR ] CFG-ERR-0103 Unable to start Cognos 8 service.
Execution of the external process returns an error code value of '-1'.


等待高手解答！！收起

先说说你的环境情况，像你说的客户端都没有安装的话。 又如何连接得上内容库的Oracle。
1、在安装目录的logs文件夹（...\c8\logs）中查看相关日志，如“cbs_start.log”，通常在日志文件中会有出错的较详细信息；
2、若能够在日志中直接获知错误原因，解决；否则在IBM官方站点搜索日志文件中的相关错误码，大多数问题都能找到解决方案；
3、由于出错诱因可能有多个，最好采用一一排除的解决思路收起

SQL> select * from nls_database_parameters;

PARAMETER                      VALUE
------------------------------ --------------------------------------------------------------------------------
NLS_LANGUAGE                   AMERICAN
NLS_TERRITORY                  AMERICA
NLS_CURRENCY                   $
NLS_ISO_CURRENCY               AMERICA
NLS_NUMERIC_CHARACTERS         .,
NLS_CHARACTERSET               ZHS16GBK
NLS_CALENDAR                   GREGORIAN
NLS_DATE_FORMAT                DD-MON-RR
NLS_DATE_LANGUAGE              AMERICAN
NLS_SORT                       BINARY
NLS_TIME_FORMAT                HH.MI.SSXFF AM
NLS_TIMESTAMP_FORMAT           DD-MON-RR HH.MI.SSXFF AM
NLS_TIME_TZ_FORMAT             HH.MI.SSXFF AM TZR
NLS_TIMESTAMP_TZ_FORMAT        DD-MON-RR HH.MI.SSXFF AM TZR
NLS_DUAL_CURRENCY              $
NLS_COMP                       BINARY
NLS_LENGTH_SEMANTICS           BYTE
NLS_NCHAR_CONV_EXCP            FALSE
NLS_NCHAR_CHARACTERSET         UTF8
NLS_RDBMS_VERSION              10.2.0.1.0
我的实例的字符集也设为utf8。收起

D:\Program Files\cognos\c8\bin>cogconfig.bat -l zh-cn
Looking for JRE in: \bin...
Looking for JRE in: \jre\bin...
Looking for JRE in: jre\1.4.2\bin...
Using CLASSPATH: .;cclcfgapi_mcf.jar;cogconfig.jar;cogconfigi.jar;dom4j.jar;xerc
esImpl.jar;xml-apis.jar;cclcfgapi.jar;jcam_crypto.jar;i18nj.jar;icu4j.jar;common
s-httpclient.jar;commons-logging.jar;CognosIPF.jar;log4j-1.2.8.jar;jcam_jni.jar;
jdxslt.jar;ant.jar;jcam_config_test.jar
Using J_HOME:    jre\1.4.2
Using J_OPTS:
java.lang.NullPointerException
        at javax.swing.plaf.basic.BasicScrollPaneUI.paint(Unknown Source)
        at javax.swing.plaf.ComponentUI.update(Unknown Source)
        at javax.swing.JComponent.paintComponent(Unknown Source)
        at javax.swing.JComponent.paint(Unknown Source)
        at javax.swing.JComponent.paintWithOffscreenBuffer(Unknown Source)
        at javax.swing.JComponent.paintDoubleBuffered(Unknown Source)
        at javax.swing.JComponent._paintImmediately(Unknown Source)
        at javax.swing.JComponent.paintImmediately(Unknown Source)
        at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
        at javax.swing.SystemEventQueueUtilities$ComponentWorkRequest.run(Unknow
n Source)
        at java.awt.event.InvocationEvent.dispatch(Unknown Source)
        at java.awt.EventQueue.dispatchEvent(Unknown Source)
        at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

        at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.run(Unknown Source)
29/08/2010,09:06:07,Err,CFG-ERR-0106 Cognos Configuration did not receive a resp
onse from the Cognos 8 service in the time allotted.
Check that Cognos 8 service is available and properly configured.
29/08/2010,09:30:17,Err,CFG-ERR-0106 Cognos Configuration did not receive a resp
onse from the Cognos 8 service in the time allotted.
Check that Cognos 8 service is available and properly configured.

D:\Program Files\cognos\c8\bin>c:

C:\Documents and Settings\dsadm>cd\

C:\>java -version
java version "1.6.0_21"
Java(TM) SE Runtime Environment (build 1.6.0_21-b07)
Java HotSpot(TM) Client VM (build 17.0-b17, mixed mode, sharing)
d:\>Program Files\cognos\c8\bin>cogconfig.bat -l zh-cn
Looking for JRE in: \bin...
Looking for JRE in: \jre\bin...
Looking for JRE in: jre\1.4.2\bin...
Using CLASSPATH: .;cclcfgapi_mcf.jar;cogconfig.jar;cogconfigi.jar;dom4j.jar;xerc
esImpl.jar;xml-apis.jar;cclcfgapi.jar;jcam_crypto.jar;i18nj.jar;icu4j.jar;common
s-httpclient.jar;commons-logging.jar;CognosIPF.jar;log4j-1.2.8.jar;jcam_jni.jar;
jdxslt.jar;ant.jar;jcam_config_test.jar
Using J_HOME:    jre\1.4.2
Using J_OPTS:
java.lang.NullPointerException
        at javax.swing.plaf.basic.BasicScrollPaneUI.paint(Unknown Source)
        at javax.swing.plaf.ComponentUI.update(Unknown Source)
        at javax.swing.JComponent.paintComponent(Unknown Source)
        at javax.swing.JComponent.paint(Unknown Source)
        at javax.swing.JComponent.paintWithOffscreenBuffer(Unknown Source)
        at javax.swing.JComponent.paintDoubleBuffered(Unknown Source)
        at javax.swing.JComponent._paintImmediately(Unknown Source)
        at javax.swing.JComponent.paintImmediately(Unknown Source)
        at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
        at javax.swing.SystemEventQueueUtilities$ComponentWorkRequest.run(Unknow
n Source)
        at java.awt.event.InvocationEvent.dispatch(Unknown Source)
        at java.awt.EventQueue.dispatchEvent(Unknown Source)
        at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

        at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
        at java.awt.EventDispatchThread.run(Unknown Source)
29/08/2010,09:06:07,Err,CFG-ERR-0106 Cognos Configuration did not receive a resp
onse from the Cognos 8 service in the time allotted.
Check that Cognos 8 service is available and properly configured.
29/08/2010,09:30:17,Err,CFG-ERR-0106 Cognos Configuration did not receive a resp
onse from the Cognos 8 service in the time allotted.
Check that Cognos 8 service is available and properly configured.

D:\Program Files\cognos\c8\bin>c:

C:\Documents and Settings\dsadm>cd\

C:\>java -version
java version "1.6.0_21"
Java(TM) SE Runtime Environment (build 1.6.0_21-b07)
Java HotSpot(TM) Client VM (build 17.0-b17, mixed mode, sharing)

C:\>收起

msconfig我是启动了服务的。且我的oracle有三个数据库实例。这三个实例是可以正常运行的。收起